Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Changing registered country

If you have moved to another country, please login to your Stars Account from your new location.

Then, please send us a copy of your government-issued ID and a copy of a recent utility bill or bank statement clearly showing your full name, new address, and statement date (no older than 3 months).

Please upload these documents via the software as follows:

1.Help > Contact Support / Open Contact Support Form
2. Category: Account Security and Verification
3. Subcategory: Upload Documents


Did this article answer your question?

Related Help Articles