Our Commitment to Our Players’ Privacy. We are the owner and operator of the website located at uk.pokerstars.com, www. pokerstarscasino.uk and www.betstars.uk (the “Sites”). We are committed to maintaining the confidentiality of the personal information collected by us by utilising ‘best in class’ information security technology and procedures, all in accordance with European Union standards of data protection and the requirements of our gambling regulatory authorities.
Our Legal Obligations. We will comply with the terms of the Isle of Man’s Data Protection Act 2002 (the “Act”) when processing your personal information. Your personal information may be also processed by us, other members of or our group of companies, our affiliates, our agents and third parties providing services to us, in jurisdictions outside of the Isle of Man and the European Economic Area. In this event we will comply with the terms of the Act which ensure that personal data is only transferred to such jurisdictions which comply with the various ‘adequacy’ requirements for data protection set out in the Act.
- What information is collected and for what purpose
- Information Sharing, Disclosures and Recipients
- Deposit and Withdrawal Processing
- Limits of Confidentiality
- Legally Required Disclosures
- Your Rights in Relation to Your Information
- Further Information
What information is collected and for what purpose
- to confirm financial transactions;
- to analyse your credit and fraud risk and verify your credentials using third parties, including financial institutions, identification verification agencies and credit reference agencies;
- to provide Services to you;
- identification and vetting purposes;
- statistical analysis and research;
- research and development;
- marketing, market research and customer profiling;
- data analysis, and;
- to comply with licensing and regulatory requirements
Information Sharing, Disclosures and Recipients
Specific Disclosures. We may disclose your personal information as follows:
- to any recipient if required to do so by law or by regulatory authority;
- to any regulatory body or licensing body or authority;
- to third parties for the purposes of settling or making payment in connection with any wager;
- to third parties who provide services to us or on our behalf;
- to third parties for marketing purposes, provided you have consented or not objected, as the case may be, as described in Section 7 below;
- to any payment management or debt collection company engaged by us to handle payment and collection processes to and from our users;
- to any third party that purchases us or our business or any part of us or our business;
- to credit reference agencies;
- if we believe in good faith that such action is necessary:
i. to comply with any law or comply with legal process served on us;
ii. to protect and defend our rights or property;
- with your consent;
- for the purposes of disaster recovery; or
- as set out in Section 5 below.
General Disclosures. In addition to the specific examples of disclosures listed above we may disclose your personal information to our employees, employees of other companies in our corporate group, our agents and to third party service providers who use your personal information to provide services to us in respect of your being a User with Amaya Gaming.
Credit References. Where you fail to reimburse us for any chargebacks, denial or reversal of deposits you make, we may give details of your accounts and how you manage them to Credit Reference Agencies (CRA). The CRA will record the outstanding debt. This information may be supplied to other organisations and records will remain on the CRA file for 6 years after the date of the chargeback, denial or reversal of payment. The information will be used by the CRA to prevent crime, fraud, money laundering, verifying your identity if you, your partner, other members of your household, your business or financial associates apply for other facilities, monitoring the operation of accounts you may hold, making decisions for credit, credit related or other facilities, tracing your whereabouts, recovering debts that you owe, statistical analysis and system testing.
Deposit and Withdrawal Processing
In the course of making a deposit, you will need to provide deposit method information (example: your credit card number). This information in conjunction with your other personal information might be used to clear financial transactions executed by you with Amaya Gaming. You must advise us immediately of any relevant changes to your personal information.
What Can You Do? You should also play your part in protecting your personal information. Your Login Credentials are confidential and you are obliged to keep your Login Credentials secret and confidential at all times and to use your best efforts to protect their secrecy and confidentiality.
Limits of Confidentiality
Legally Required Disclosures. Due to the legal, regulatory and security environment in which we operate, Amaya Gaming may be required, under certain circumstances, to disclose personally identifiable information about our Users and we may not be permitted to inform you that we have done so. Amaya Gaming will use reasonable endeavours to limit such disclosure to the following: (a) where Amaya Gaming believes in good faith that it is required to do so in response to a subpoena, warrant or other legal process or obligation upon us; or (b) where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce Amaya Gaming's rights. Further, we can, and you authorise us to, disclose your User identification, name, street address, city, county, post code, country, phone number and e-mail plus details of financial instruments used to deposit and cashout, to third party agents of Amaya Gaming or official government bodies as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of money-laundering, fraud, intellectual property infringement, piracy or other unlawful activity or activity that may expose us to legal liability.
Legally Required Disclosures
Group Marketing. We may use your email address and phone number for the purpose of providing you with news, promotions and other marketing offers from us. If you no longer wish to receive these promotional communications you may opt-out of receiving them either when you register with us initially, or subsequently by following the ‘opt-out’ instructions included in each communication. You are also, in addition, entitled at any time to notify us that you do not wish to receive any promotional communications from us and you may do this by emailing us at: firstname.lastname@example.org.
Third Party Offers of Goods and Services. Where you have provided us with your consent to do so, we may also share your email address and phone number with third parties so that they may send you offers of their goods and services. You may request at any time not to receive such offers by sending a blank message with the word ‘Remove’ in the subject area to email@example.com. If you request not to receive these offers we will remove your details from our marketing distribution lists and from any future lists we may share with our marketing partners. However, you will need to unsubscribe separately from marketing communications sent by partners who have received your contact details from us prior to your request to be removed from these lists.
Publicity. We will only use your name in publicity materials with your consent.
Your Rights in Relation to Your Information
We aim to keep our information about you as accurate as possible. You can contact us at any time to review, change, obtain a copy of your information or have your details altered or corrected in accordance with your rights under the Act. In this event we may require evidence of your identity. To contact us regarding your information please e-mail Support. We may in certain circumstances levy a small charge to cover the cost of administration regarding any request made by you in this regard.
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We are happy to provide you with further information on how we protect and use your personal information. Please contact us at: firstname.lastname@example.org. You can also obtain much useful information on data protection and privacy from the office of the Isle of Man Data Protection Supervisor at: www.gov.im/odps