Play for Real Money using Neosurf

Neosurf

What is Neosurf?

Neosurf pre-paid vouchers allow you to make swift, secure, trouble-free payments to your Stars Account without divulging a credit card number or your personal account details.

Neosurf is easy:

  1. Simply buy a Neosurf voucher.
  2. Select Neosurf as the payment option in the ‘Cashier’.
  3. Type in your Neosurf voucher PIN and submit your deposit - done!

You can obtain a Neosurf voucher from thousands of retail outlets around the world. Please click here to locate a sales outlet.

How can I make deposits using Neosurf?

Please, feel free to use any of the below platforms that may be available to you.

Desktop client: To make a deposit, login to your account and click the 'Cashier' button, then select 'Make a Deposit'. Next, click on the 'Neosurf' button and follow the on-screen instructions.

App users: To make a deposit, login to your account, select the Real Money tab in the lobby, then tap on the ‘Deposit’ button. Next, tap on the 'Neosurf' button and follow the on-screen instructions.

Web users: To make a deposit, login to your account and click the 'Deposit' button. Next, click on the 'Neosurf' button and follow the on-screen instructions.

What are the deposit limits for Neosurf?

Please visit the Cashier for your current deposit limits.

What about my withdrawals?

Neosurf withdrawals are not supported.

Please visit our Withdrawal Policy to find alternative options to withdraw your funds.

How does the exchange rate conversion work?

We use the prevailing mid-market rate provided by XE (plus a small fee if applicable) to convert your deposits and withdrawals to/from your account currency. For additional information, please read our Real Money Transaction Processing and Currency Conversion Terms and Conditions.

What will it cost me to use Neosurf?

We do not charge any fees for using Neosurf. Players are responsible for any fees charged by Neosurf.

If you have any further queries, feel free to contact Support.

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