Announcement: Credit card restrictions: Important changes to your deposit options as of 14 April 2020
Announcement: Responsible Play - Important update from our Responsible Gaming Team (click/tap here for more details)
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Connection issues with my iOS mobile app

Sending a copy of your ID card and bank statement via our mobile app

Reinstall with Clear Cache and Data (Android)

Connection issues with my Android mobile app

A clean reinstall of our iOS app (deleting all data including app cache)

Sending mobile log files

Reinstall our mobile app (iOS devices)

Update the Android operating system version

Reinstall the mobile app on Android

Mobile app does not run after download

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