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Disk write error

To install our software and avoid the Disk Write Error message please follow these steps:

  1. When downloading directly from our website please choose Save when you click on the download link of our software instead of choosing Run.
  2. Once you have downloaded installer file to your hard disk, open the folder that you saved it to then right click on the file and select Run as administrator

If the issue remains please email us from the email address registered to your Stars Account and include the following details:

  • Operating System Version (Win 7, 8, 10, etc.)
  • Download manager (if any)
  • Security Software (McAfee, Webroot, Avast etc.)

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