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Direct Bank Transfer: Withdrawal instructions (desktop)

Before initiating your Direct Bank Transfer withdrawal, make sure to have your banking information at hand.

To withdraw via this method, go to the Cashier and follow these steps:

  1. Select your preferred currency bankroll tab.
  2. Click on Withdraw.
  3. Enter the amount you wish to withdraw.
  4. Click on Next.
  5. Select the Direct Bank Transfer option.
  6. Click on Request.
  7. Enter the requested banking details:
    • The bank account holder name must match the one on your Stars Account.
    • Your bank must be in the same country as the one registered on your Stars Account.
  8. Click on Request.
  9. Re-enter your banking details.
  10. Tick the account holder's confirmation box.
  11. Click on Submit.

Once you are taken back to the withdrawal screen, click on Request.

Finally, you will see a confirmation screen with your withdrawal request details. If everything is correct, click on the OK button.

Your withdrawal request will be processed within 72 hours and credited to your bank account within 3 to 5 business days.


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