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Cards: Withdrawal instructions (Visa) (Desktop)

To confirm if this payment method is available in your country, please log into your Stars Account and go to the Cashier.


Visa withdrawal option will only be available in the Cashier if you have made at least one previous deposit using that card within the past 12 months.


  • Funds will be automatically credited to the same card you used to make your last card deposit.
  • Funds will be automatically converted to the same currency you used to make your last card deposit.
  • If the card chosen by the system to process your automatic withdrawal is no longer valid, cancel your request and email us.
  • To withdraw to a new card, you will need to make a new deposit with it first.

To request a card withdrawal, follow these instructions:

  1. Log into your Stars Account.
  2. Click on Cashier and then on Withdraw.
  3. Enter the amount you wish to withdraw and click on Next.
  4. Select the card you wish to use.
  5. Carefully review the information and click on Request.

Your request will be reviewed within 72 hours and credited within the next 10 business days.


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