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Activating your Star Codes

To activate your Star Code, you need to log into your Stars Account and follow these instructions:

  • Desktop: go to Tools > Star Code
  • Android: open the app menu and select ‘Settings & Tools’ > ‘Account’ > ‘Enter Star Code’
  • iOS: If you only have access to an iOS device, please contact our support team so they can provide you with a special link needed to use the Star Code.

Once the code is entered, it should be approved within a few minutes. If you enter the code but do not receive a pop up message, please be patient and do not enter the code again.

When the system is particularly busy, it may take slightly longer than usual. If more than 30 minutes have passed and you have not received any confirmation, or if you have any other problems using a Star Code, please contact our support team.


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