How can we help?

Time frame for receiving tickets won in Twitter contests

In all of our Twitter contests, it can take between 24 to 48 hours for tickets to be credited after the winners have been announced. In most cases, it's done in less than 24 hours.

One of the exceptions is our FridayGiveaway promotion, where tickets are always credited on the following Monday.

If it has been longer than the above time frame, write to us on Twitter so that our Social Media team can assist you.

If you're unable to get in touch with our Social Media team on Twitter, contact our Support team, providing us with your Twitter username. We will then forward your email to our Social Media team who will be more than happy to help you.

Feedback

Was this article helpful?

Related Help Articles