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SMS Login validation - Activating and removing

Login validation via SMS is designed to enhance the security of your account by alerting you via SMS, when potential irregularities with the operation of your account are detected by our security systems.

To enable login validation via SMS, you will need to first register and validate your mobile number using our desktop application.

If you do not have a mobile number registered, follow the below instructions:

  1. Log into our application
  2. Click on Settings > Account Details
  3. Click on SMS Security Options... and select Enter mobile number...
  4. Choose the country of your mobile phone number, and type your phone number into the relevant box. Do not include any zeros at the beginning of the number
  5. Click on Save
  6. Wait to receive the SMS Validation Code on your mobile phone and type it in the SMS Validation Code dialog box
  7. Should you close the dialog box in error, you may return to it by clicking on the Settings > Account Details menu and then SMS Security Options...
  8. Click on Validate

Once you have validated your mobile number, you will need to enable the feature as follows:

  1. Log into the software
  2. Click on Settings > Account Details
  3. Click on SMS Security Options...
  4. Check the Enable Login validation by SMS checkbox
  5. Follow the prompts to complete the setup

You can disable the feature as follows:

  1. Log into the software
  2. Click on Settings > Account Details
  3. Click on SMS Security Options...
  4. Uncheck the Enable Login validation by SMS checkbox

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