How can we help?

Tracking information availability

Our orders are handled by local postal services and delivered via regular post. Their policies and methods of delivery are out of our hands and vary depending on the country. So, tracking information is usually unavailable.

All orders over $50 USD are delivered via courier (i.e. FedEx or DHL) and most orders shipped this way are trackable. However, in some areas, courier services are not an option, due to customs restrictions.


Was this article helpful?

Related Help Articles