Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Real money transfer instructions

To make a real money transfer log in to your Stars Account and follow these steps:

Computer devices

  1. From our Cashier, select MoreTransfer to Player.
  2. Enter the amount of money to be transferred.
  3. Enter the Stars ID of the recipient and add special instructions for Support if needed.
  4. Click on Continue and on the next screen Submit Transfer Request.

Mobile devices

  1. Menu (Android) or More (iOS)
  2. Cashier
  3. Transfer to Player

Mobile software - Player to player transfer tool

Your transfer will then be reviewed by us and processed as soon as possible.

Depending on a variety of factors, we may require identification documents and other information from you and/or the recipient to comply with our regulatory requirements and to protect the integrity of our transfer facility.

Feedback

Was this article helpfull?

Related Help Articles