Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Deposits and Withdrawals: Customer Support

We offer customer support 24/7 via email or via our 'Contact Support form' found in the 'Help' section of our client:

  1. Log into your Stars Account.
  2. Click on 'More'.
  3. Click on 'Help'.
  4. Click on 'Contact Support'. 
  5. Click on 'Open Contact Support Form'.
  6. Select the category and subcategory of the issue you need assistance with.
  7. Enter a subject line and provide all relevant details.
  8. Click on 'Send'.

Our Payment Services team will get back to you within three hours.

Emails are answered in the order that they are received, sending multiple emails may only delay our reply.


Did this article answer your question?

Related Help Articles