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Sending a Network Status Report on a Mac

To send a Network Status Report to us please do the following:

  1. Click on the Help icon then Show Network Status
  2. Click on the Report button.
  3. Once the report has finished a pop up window will ask you to select a location to save your report.
  4. Once the report has finished, locate the file NetworkStatus.txt

Finally, attach the report to an email and send it to us.

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