Announcement: 3D Secure authentication for card transactions (click/tap here to know more)

How can we help?

Returned deposit deducted from account balance

If a deposit is returned by your bank, we will deduct the returned amount from your current account balance.

If it is the case that you have already used some of the returned funds and your balance is insufficient to cover the deducted amount, your Stars Account may incur a negative balance.

For example, if your deposit for $20 is returned by your bank, and you have an account balance at the time of $8.67, this will put your account into a negative balance of -$11.33. You would then be liable to repay the difference.

Feedback

Was this article helpful?

Related Help Articles