Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Devices supported on the mobile app

Our mobile app requires a minimum of Android 4.4.2 to access all of the features that our app offers. The minimum screen resolution is 800x480.

To find out what operating system is installed on your Android device:

  1. Go to Settings.
  2. Tap About Phone.

We also have an iOS version that is designed to work on iOS 9 or higher.

To find out what operating system is installed on your Apple device, please follow these steps:

  1. Access the Settings button on the Home screen.
  2. Tap General.
  3. Go to About.

The iOS version is listed here.

If you need to update your iOS device:

  1. Tap General.
  2. Go to Software Update.

Alternatively, you can connect your device to your computer and update via iTunes.

If you are unsure about which Apple device you have, you can also check out the official Apple website.

The instructions on how to find a device's current operating system may vary from device to device but should be similar to the instructions we have provided. If you cannot find this information on your device we recommend that you contact your device's manufacturer for the exact instructions.

Feedback

Was this article helpfull?

Related Help Articles