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Mobile app icon is not visible (iOS devices)

If you do not see our mobile app icon, it is possible that the app may be in a folder or on another screen.

First, starting from the home screen, try swiping to the left, if there are apps that do not fit on the home screen, they will be added to new screens.

Additionally, check any groups you may see by tapping on them and they will expand to show the apps that have been grouped.

Otherwise, the app is being hidden by the Restrictions option under settings:

  1. Settings
  2. General
  3. Restrictions
  4. Under the Allowed Content: section, tap on Apps and select Allow All Apps

When you return to the home screen, you should be able to see our mobile app icon.

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