Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Emailing attachments to support

If you need to send us files for review please send them to us as an email attachment as due to security restrictions we are unable to open cloud based links (e,g., OneDrive, Google Drive etc.)

To attach a file or files (e,g., log files, ID, screen captures etc.) when you are emailing our support team you can find instructions on wikiHow the website.

They are generic instructions and your mail provider (e,g., Yahoo, Gmail, etc.) may have specific instructions available on their website.

Feedback

Did this article answer your question?

Related Help Articles