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Unregistering from live events

Qualifiers are not permitted to unregister from a live event, see our T&Cs.

If you registered using funds from your Stars Account then you can unregister in our software, in the same place where you registered.

If this isn't working for you, contact us at least 48 hours before the event. You can also visit our Registration Desk at the venue before the tournament starts. Your buy-in will then be returned to your account.

Players who fail to show up, without communicating their desire to un-register, will have their buy-ins added to the prize pool.

The same rule applies to alternates, regardless of their position in the waiting list.

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