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Instructions for placing an order in the store

All items that are available for purchase with your StarsCoin are displayed in the Rewards Store.
The Rewards Store items, photographs and descriptions displayed on the website are for illustrative purposes only.

To place an order through the desktop client you need to follow these steps:

  1. Log in to your Stars Account.
  2. Go to your My Stars menu.
  3. Click on the Rewards Store button.
  4. Browse the products on offer, select the item you wish to purchase and click Buy This Item.
  5. A new window will appear with an Order Form. From here you can:
    • Choose size and colour (if required), and quantity.
    • Confirm that your address is the one listed and is correct. If it is not, please update or use a different delivery address.
    • Confirm or update your telephone number. Please Note: If this is your first order, you will need to provide your telephone number in the spaces indicated (including the country code) before the order can be completed.
    • Enter your personal tax code (if required)
  6. Click on Next.
  7. Read the disclaimer. If you disagree with the information stated you can decide to cancel this order by clicking on Cancel. If you wish to proceed, please click on I agree to the above stated terms.
  8. The Purchase Confirmation popup will appear, click Confirm. At this stage, and before you confirm the order, you can decide to go back and update the colour, quantity, and your address and phone number. You can also cancel your order.
  9. An automated email will be sent to you with your order confirmation. Please check that everything is correct.

 

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