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Instant Bonuses - Surrender value explanation

You can check the details of your Instant Bonus for more information on the games the Instant Bonus is eligible for, redemption points that need to be earned to release cash, current progress, and expiration date.

If for some reason, you wish to surrender your Instant Bonus, you can do so by following the instructions below:

Desktop software

  1. My Stars
  2. Bonuses
  3. Instant Bonuses
  4. Press on your active Instant Bonus and select Surrender.

Instructions from the desktop client to surrender an Instant Bonus just go to My stars and click on bonuses

Mobile app

  1. My Stars
  2. Bonuses
  3. Manage Bonuses
  4. Press on your active Instant Bonus and select Surrender.

Instructions from the Mobile client to surrender an Instant Bonus just go to My stars and click on bonuses

Web application

  1. Account
  2. My Stars
  3. Bonuses
  4. Press on your active Instant Bonus and select Surrender.

Instructions from the Web client to surrender an Instant Bonus just go to My stars and click on bonuses

The surrender value is calculated as the original purchase amount of your bonus minus any losses from the original issued Instant Bonus amount.

A pop-up message will inform you of the real money value you will receive should you choose to surrender it. At this stage, you can Cancel your action, or press OK.

Some Instant Bonuses are made up of a bonus amount only, therefore there will be no real money balance to refund to your account. If your Instant Bonus required a real money purchase, the surrendered value will be immediately credited to your real money balance.

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