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Withdrawals: Withdrawing to a different method in the Cashier

As part of our Withdrawal Policy, in certain cases, withdrawals are sent back to the methods you have used to deposit in the past 12 months, from the oldest deposit to the newest.

If you wish to withdraw to a different method, you have two options:

  1. First withdraw to the method(s) suggested in the Cashier until you have reached the total amount previously deposited with that method. Then, request a new withdrawal to the method of your choice.
  2. If the method suggested in the Cashier is no longer valid, contact us via email and request that we permanently remove it from your registered details, confirming you understand you will no longer be able to use that method for future deposits or withdrawals.

Keep in mind that some methods require a previous deposit in order to become available for withdrawals.  


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