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Send verification documents

To send your documents to us, follow the steps below:

For mobile:

  1. Log into your Stars Account
  2. Press More menu on iOS devices or Menu button on Android devices
  3. Select Settings & Tools
  4. Support
  5. Contact Support
  6. Select category - Account Security and Verification and sub-category - Upload Documents
  7. Attach your documents
  8. Specify Account Verification in the Subject line
  9. Click Send

 

For desktop:

  1. Log into your Stars Account
  2. Open Help menu
  3. Choose Contact Support > Open Contact Support Form
  4. In the pop-up screen that will appear, select category - Account Security and Verification and sub-category - Upload Documents
  5. Attach your documents
  6. Specify Account Verification in the Subject line
  7. Click Send

 

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