Announcement: Delayed responses/site issues - (click/tap here for more details)

Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Proof of address - acceptable documents

We accept the following proof of address documents:

  • gas, water, electricity, internet, landline telephone or TV bill
  • bank statement
  • credit card statement
  • tenancy agreement
  • employer's letter / pay slip
  • government-issued letter
  • household or motor insurance certificate (not older than 12 months)

NOTE! Documents must not be older than 3 months and they must show your name, address and date of issue.

Feedback

Did this article answer your question?

Related Help Articles