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Reasons for sending verification documents

As part of our licence and legal requirements, we are obliged to obtain certain information from our players, to ensure that we have documented proof of their age, identity and address.

By providing your documents, you will have additional benefits as a player such as faster processing of transfers, deposit limit increases and withdrawals.

You can upload documents via the client. Please go to:

  •  'Help' > 'Contact Support' / 'Open Contact Support Form'
  •  Category > 'Account Security and Verification'
  •  Sub-Category > 'Upload Documents'


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