Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Local Bank Transfers: Deposit instructions (Desktop)

In order to make a deposit via Local Bank Transfer, just follow these steps:

  1. Log into your Stars Account.
  2. Go to the Cashier and click on Make a Deposit.
  3. Select the Local Bank Transfer logo, review your deposit limits and click on Deposit.
  4. Enter the amount you would like to deposit.
  5. If you have a bonus code, enter it in the field provided.
  6. Click on Submit.

You will have 2 weeks to complete your deposit using the information provided on your screen and via email:

  • Unique one-time reference number
  • Beneficiary and banking details

IMPORTANT!

  • An incorrect or missing reference number or beneficiary name will result in your deposit being lost or delayed.
  • We charge no fees for Local Bank Transfer deposits but your bank may.
  • It can take 1-4 business days for your funds to be credited.
  • We will send you an email once your account has been credited.
  • Exchange rate convertions may cause the transfer amount to go over your current deposit limits.
  • Due to anti-money laundering regulations, we do not accept cash deposits or bank transfers made by third-party accounts.  No exceptions.

Did this article answer your question?

Related Help Articles