Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Opting in to challenge offers

In order to take part in certain promotions, you must first opt-in by visiting the 'Challenges' window and clicking 'Start'. Always be sure to do this before you begin participating, so that your progress will be counted towards completing the challenge.

You can access your 'Challenges' window as follows depending on the device you are using:

  • Desktop / laptop: Log-in to the client and click the ‘Challenges’ icon from the menu on the right side of the screen.
  • iOS Devices: Log-in to the mobile app and press the ‘More’ menu at the bottom of your screen. Choose ‘Challenges’ from the menu.
  • Android Devices: Log-in to the mobile app and access the extended menu on your Android device. Choose ‘Challenges’ from the menu.

In the 'Challenges' window you will usually find the exact requirements for every challenge, as well as other related details.


Was this article helpfull?

Related Help Articles