Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Acceptable type of government photographic issued ID

We accept the following proof of ID:

  • Passport
  • Driving Licence
  • Forces ID card
  • CitizCard
  • Resident Card

If you have access to your Stars Account, we ask you to please log in and upload all requested documents via the client:

1. 'Help' > 'Contact Support / Open Contact Support Form
2.
Category: 'Account Security and Verification'
3.
Sub-Category: 'Upload Documents'

If you are not able to log into your account, please scan or make a digital photo of your ID (front and back) and send it to us by email

 

Feedback

Was this article helpfull?

Related Help Articles