Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Crediting time frames for the Casino Welcome Bonus

With this bonus, eligible players will receive a total of 5 rewards, over the course of 5 days. Please remember this offer is only open to players who have never played real money casino games at our site.

The first reward is a casino match bonus which is applied as soon as you claim the bonus.

After that, every day for 4 more days a new reward is credited by 10:00 GMT. If this time frame has passed and you have yet to receive your next reward, please contact our customer support team.

As a reminder, whenever a new reward is credited, you will be shown a pop-up alert. You can also find specific details about each reward in the 'My Stars' section of your account. 


Was this article helpfull?

Related Help Articles